Work with us

Beds SU’s independent and impartial Advice Service provides free information, advice, and guidance to nearly 10,000 student members studying at the University of Bedfordshire. Whilst supporting students to navigate University policies and procedures makes up the majority of our work, we aim to provide information and trusted signposting to our diverse membership in all areas of their student experience, whether that’s accommodation issues, financial troubles, or personal safety concerns. 

We seek to empower students with the knowledge required to take back control of their situation and be able to avoid or tackle future instances with confidence.

Student Advisors work as a team provide both proactive and reactive advice and guidance: dealing with students navigating sometimes complex processes, when their academic future is on the line; and building banks of self-help resources and tools to improve understanding to help prevent students from ever reaching that point in the first place. 

Through this work they also provide insight into the student experience for the rest of Beds SU and – in turn – the University, seeking to affect change across the institution and often wider communities that will improve the student experience moving forward. 

RESPONSIBILITIES AND DUTIES

Key responsibilities of the role are: 

1. To provide outstanding support to student members facing difficulties in their student experience.

2. To ensure students have access to current and well-researched self-help tools and resources.

3. To contribute to wider improvements for students, including proposals for policy change and wider consultations.

4. To maintain high standards of service delivery and knowledge held within the service, both individually and collectively.