Get Advice
We hope university will be one of the best experiences of your life! But, we also know it has its ups and downs, and it can be tough. In case you do have any issues, Beds SU’s Advice Service is here to help.
To get started, click 'Get Help' to view our knowledgebase and to get in touch with the team.
How can we help?
We provide impartial, confidential advice on all aspects of university life. We work independently from the University and are there to empower all University of Bedfordshire students. We are also well networked with local organisations in the community to signpost you to if we cannot help directly.
We can support students with; academic disputes, housing, health & wellbeing, finance, safety matters, student conduct & complaints.
For further details on the remit of the Beds SU Advice Service, please check out our Advice Service Manual
Advice Triage Sessions
Advice sessions
Triage session Tuesday 11:00-12:00
Appeals Workshop Tuesday 12:30-13:30
Triage session Tuesday 14:00-15:00
(Meeting ID: 925 2058 5552, Passcode: 636962)
You should not need to download/sign up to Zoom in order to access the drop-in, and you should be able to access this through any browser/smartphone. If you have problems, please contact help@bedssu.co.uk
Please note appointments are on a first come basis. You will initially be put into a waiting room and then moved into the meeting room when one of the team is available.
We understand that students need help and support and therefore we would advise you to check out our Knowledge Hub Base that provides articles of support. Topics covered include academic, housing and signposting subject matters you may find useful and alternative external support services (emotional support, mental health, domestic abuse, medical, food bank and emergency service and community information).
What can I expect from..
A Triage Session
An opportunity to speak with one of our Advice team, giving them a chance to unpick the problem and get a good understanding of who within the university or Beds SU can support you. Following the triage session our team member will send you a brief overview of your discussion and the next steps you need to take.
Appeals Workshop
Hosted by one of our Advice team going through what you need to do before you submit your appeal. These regular workshops are group sessions open to all we ask that you purchase a free ticket so that we can keep an eye on the numbers.
Community Pantry
We will be closing the pantry during August and will update on when the service will resume in due course.
The cost-of-living is an issue effecting most people in the UK right now, including our student community.
We are proud of the work we have done to deliver access to Community Pantries in Luton, Bedford as well as parcel drives on other campuses.
There is currently reduced access to this service inline with the reduction in Advice drop-in sessions as we work through some organisational changes.
We will be closing the pantry during August and will update on when the service will resume in due course. We know that this is a vital service for students, and we appreciate that your needs may continue throughout the summer. We have been liaising with other local services which you can access as required. Please find all details here for Luton services and here for Bedford.
Upcoming Events
There are currently no events to show in this category. Please go to the Events page to view all upcoming events.
