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A Holistic Service Level Agreement (SLA) for the University of Bedfordshire (2)

petition submitted by Petition Admin on Sep 22, 2024.

petition Description

1. The University of Bedfordshire (UoB) implement a university wide Service Level Agreement (SLA) between the University and Students.

2. UoB to deliver a high standard of Academic Support across all courses and all sites.

3. UoB to deliver a high standard of Administrative and Welfare support across all courses and all sites

click here to view the initial petition

A service-level agreement (SLA) defines the level of service expected from the university, laying out metrics by which service is measured, as well as remedies should service levels not be achieved.

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petition Comments

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petition Updates

  • Petition moved to a Student Vote

    This petition needs a majority vote and a quorum of at least 10 student voters by 14:00 7th October 2024 to pass.

  • Created

    This is policy is lapsed, do you still need this?

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